Technical support is available by email only to registered customers to answer questions regarding program installation and assist registered customers in
understanding and using its functions, such as for instance setting up workspaces, using the data file conversion utilities, adding models to system tracking, etc. Technical support cannot and will not
answer questions regarding best values of search/scan parameters, appropriate timeframes or markets to trade,
comment on system performance figures, or answer any other questions not directly related to the program operation but having to do with common trading system developing issues.
Emails containing the following content will not be answered:
Requests for advice regarding broker services or trading system development in general
Requests for code of indicators or trading systems
Requests for an exchange of links
Comments about articles, books or software published by third parties
9:30 am to 4:00 PM (EST), Monday through Friday.