Contact Us For faster service
please use an email account based on the domain hostname of your company, or the email account provided by your ISP, instead of using a free webmail address such as gmail, yahoo!, etc. Replace " - AT- "
with the symbol @ in the email addressees listed in the table below. Email client users (for example Outlook) just click on the appropriate link in the table below:
Sales (no technical support inquiries please) |
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1 Please note that we cannot answer all questions
we receive. We usually receive a large volume of emails about blog posts and we are sorry but time does not permit answering most or even all of them. For technical support please look for answers to your questions in our support
section. An email address for technical support is provided to registered
customers only. Technical support by email can answer questions regarding program installation and assist registered customers in understanding and using its
functions, like for instance setting up workspaces, using the data file conversion utilities, adding models to system tracking, etc. Technical support cannot and will not
answer questions regarding best values of search/scan parameters, appropriate timeframes or markets to trade, comment on system performance
figures, or answer any other questions not directly related to the program operation but having to do with common trading system developing issues.Office hours:
9:30 am to 4:00 PM (EST), Monday through Friday.
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